Preflight FAQ and information

Preflight in commercial print is the process of quality checking your file to ensure it is press ready. These checks catch errors and potentially hidden issues that could cause delays, reprints, or poor results, long before it hits the press.

At Rogue we have now introduced brand new automated software that undertakes these checks, applies fixes, and informs our clients of any issues via email. This software not only helps to check your artwork, it also assists us in our workflows - meaning that during a time of endless rising costs, we are able to keep our pricing even more competitive than ever before by minimising the manual labour that used to be involved in these processes for us.

To learn more about these issues and how to fix them, scroll below.

Process overview
Preflight warnings

Preflight Process

  • Step 1: Accept quote online

    We will email you a quote from our system.

    Click the link in the quote email, to view and accept the quote. 

    Click 'complete order' to accept and proceed with the order.

  • Step 2: Upload your artwork

    The next prompt after accepting the quote is to upload your artwork. Ensure the artwork is the correct size, correct number of pages etc. per the quote information. 

  • Step 3: Artwork check

    Our preflight system will asses your file and then email you with the outcome.

    If your file passes with warnings, either replace, or accept and continue to proof. If Your file fails (usually incorrect trim size / page count) - you will need to fix and replace your file.

  • Step 4: Proof

    Once your file either successfully passes preflight, or you accept the warnings and continue (if any), a proof will be generated for you to view online.

    After you accept the proof, the file will be placed into the print queue.

  • Step 5: Production & Dispatch

    Once the proof is accepted, your job is in production.

    You may receive status updates via email as the job moves through the production stages.

    When the job is dispatched, you will receive an email with courier and tracking link if applicable. 

Preflight Fails and Warnings

Preflight Error/fail: Not all pages in the document have the same size (based on Trim size).
Preflight Error/fail: The trim size of your document is: _, it should be: _ mm
Preflight Error/fail: Your document has an incorrect number of pages. Number of pages should be: _
What this means: Your document has pages that are not all the same orientation / are rotated.
Preflight warning: Your document contains Spot colours: Spot color %[]SpotColorName% is used. When converted to CMYK, the colours may change.
Preflight warning: Your document contains RGB colours. When converted to CMYK, the colours may change.
Preflight warning: Your document contains RGB colours. When converted to CMYK, the colours may change.
Preflight warning: Your document is not a flattened file. Any areas with transparency may not process through our printer RIPS correctly.
Preflight warning: Font %[]FontName% is not embedded. This means our printer RIPS may have issues with fonts in the file. Please outline your fonts or provide a flattened file.
Preflight warning: Your document is not a flattened file and the text is not set to knock-out. This means your text or object is set to print over the background, instead of clearing it out, which can cause the text colour to mix with the background and affect how it looks when printed.
Preflight warning: CYANFix adjusted bleed